Shipping policy
Shipping Policy for Earthen Vibes
Last Updated: 10/14/2023
Welcome to Earthen Vibes. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased on our website. By making a purchase, you agree to the terms outlined below. Please read them carefully.
1. Order Processing:
a. Orders are typically processed within 2 business days from the date of purchase. This does not include weekends or holidays.
b. Processing times may vary during peak seasons or due to unforeseen circumstances.
2. Shipping Methods:
a. We offer several shipping options based on your location. Shipping costs are calculated at checkout.
b. We reserve the right to change shipping carriers or methods at our discretion.
3. Shipping Times:
a. Estimated shipping times are provided at checkout and are based on standard shipping. Actual delivery times may vary.
b. Expedited shipping options are available for an additional fee.
4. Tracking Information:
a. Once your order has shipped, you will receive a confirmation email with tracking information.
b. Please allow up to 24 hours for tracking information to update.
5. International Shipping:
a. We offer international shipping. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
b. We are not responsible for delays due to customs processes.
6. Undeliverable Packages:
a. If a package is returned to us as undeliverable, we will attempt to contact you to arrange re-shipment. Additional shipping fees may apply.
7. Lost or Stolen Packages:
a. We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure.
8. Address Changes:
a. Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
9. Contact Information:
If you have any questions or concerns about our Shipping Policy, please contact us at sullivancasey23@yahoo.com.
Thank you for choosing Earthen Vibes.
Earthen Vibes
16331 Clearcrest Dr. Houston TX 77059
sullivancasey23@yahoo.com
(618)670-1679